Aquaflor is an artisanal perfumery House founded in 2009 with the intention to honour the perfumery tradition of Florence while keeping an eye open on the new trends and innovations of our times.
Because in our e-shop you may find a vast array of our products that you can easily and safely purchase directly from your house, wherever that may be!
Our fragrances are entirely handmade with care in our laboratories situated in the Renaissance building that houses our headquarters in Florence.
Everything depends from the type of fragrance and the individual characteristics of every skin. For example ambery fragrances, due to their composition, tend to last much more than a citrus fragrance. Furthermore, a moisturised skin will hold a fragrance for much longer than a dry one.
It depends on the environmental conditions of the room (humidity, air-condition etc.). Usually, the 100 ml diffuser will last for approximately 1/2 months, the 300 ml will last for approximately 3/5 months and the 1 lit. diffuser will last for more than a year.
It all depends on the dimensions of the space where you’d place your diffuser. We advise against the use of a 100 ml. diffuser in wide spaces and vice versa. For the best results in a bedroom or a regular living-room, we advise you to choose at least a 300 ml. diffuser.
We advise you to place your diffuser on a stable surface, lower than the level of your nose (coffee table, console table etc.) since the scent travels up. Furthermore, we suggest you to place your diffuser in areas where there is an adequate air current that will allow for an enhanced performance of your diffuser.
Certainly, wash it well with water and detergent and then with some unscented alcohol and leave it to dry. Make sure it’s absolutely dry before reusing it.
Our refills always come with a set or more of new reeds.
Please follow carefully the instructions for an optimal burning of your candle. Burning time for the 300 gr. candle is approximately 120 hrs. and for the 70 gr. is 30 hrs.
No, none of our products is tested on animals.
In Aquaflor, we love natural materials and everything that is used for our products needs to pass strict controls. We choose the best natural materials available and whenever necessary also synthetics that are controlled and safe for our customers and the environment.
ORDERS AND PAYMENTS
We accept all kind of payments through credit card (Mastercard, Visa, American Express), Paypal and bank transfer.
Registered customers may access their private area and visualize the status of their order. In any case you will receive a confirmation e-mail right after the order and another one once your order is shipped with a tracking number.
You may change your shipping address if your order hasn’t been shipped yet. Please, send an email with your new shipping address at email@example.com. Unfortunately in case your order is already shipped we won’t be able to change it.
RETURNS AND EXCHANGES
In case the product you ordered is damaged or not compliant you can change it with another. Please send an email with all the details at firstname.lastname@example.org
You may return your order within 14 days of purchase. The shipping costs are at customer’s charge with the exception of damaged goods. To receive assistance please send an email to email@example.com.